Calling from the Global SIM card is a slightly different experience to a normal mobile phone call:

• Dial the number including the international dialing code as per normal
• You will see a "Please Wait" message. The phone will then disconnect.
• After 10 seconds or so you will receive a call
• Answer the call - wait for a few seconds
• You will be connected to the person you are calling - Your caller ID/phone number will not be shown when making a call.

This innovative calling method not only ensures that you save money but also produces greater call quality. Receiving calls and sending SMS is exactly the same as normal!

Compatible Handsets
The Global SIM card will work in any handset just as long as it is unlocked. However, the calling procedure may differ depending on your handset. This makes no difference to the call quality but it will just take you a few seconds longer to dial a number. In general;

• 60% of handsets – Call as instructed above.
• 40% of handsets – Enter a short 5 digit prefix before you make a call.

Unfortunately every handset is different and there are too many to test. Please note that all global SIM cards operate in this manner so no matter which network provides the SIM you will still have the same issue with compatibility.

Validity
To keep your account active you must top it up at least once every 15 months and to preserve existing credit you need to make a call or send a text every 9 months. If you do not make a call or send a text within a 9 month period, your remaining credit will be lost and you will need to top up again (minimum $30US) to re-instate any lost credit. Unused credit rolls forward and is added to the new amount when a top up is made.

Topping-Up
Buying more calling time is simple. Use your American Express, MasterCard or VISA card to add USD $30, $50, $100, $150 or $200 to your account. (Debit cards are not accepted.) All top ups are made in $USD due to the fact that the SIM can be topped up from anywhere in the world. Top ups can be made in four easy ways;

1. Online via a secure web site
2. From the handset with a short code (free call)
3. Via customer service lines (24/7 – calls are chargeable) or
4. By auto top up (adds $30 when you reach $5.00 credit remaining.)

Full details are included with the SIM. Your account balance and call history can be accessed online 24/7 using your unique user ID.

Data and GPRS

Prepaid Data is a brand new feature on the global SIM card designed for those who wish to use MMS (picture messaging), Instant Messaging, read and send emails and access WAP or the internet using their mobile phone whilst they travel. Prepaid Data uses the GPRS and 3G standard.

Prepaid Data will be enabled for all existing and new +44 Ekit Home & Roam global SIM cards from 1st August 2008.

Coverage

Prepaid Data coverage is available in 71 countries (including North America, Caribbean, Europe and much of Asia Pacific). However, some network operators in these countries may not offer data on their network, even though they offer calling via the global SIM card.

• Rate area 1 - Ireland, United Kingdom £2.55 per Mb
• Rate area 2 - Austria, Czech Republic, Finland, Indonesia, Italy, Mexico, Mozambique, South Africa, Sri Lanka, Sweden £5.10 per Mb
• Rate area 3 – Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Cyprus, Denmark, Dominica, France, Germany, Gibraltar, Grenada, Haiti, Hungary, Iceland, Jamaica, Malta, Montserrat, Peru, Philippines, Portugal, Puerto Rico, Romania, Samoa, Singapore, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines, Switzerland, Trinidad and Tobago, Turks & Caicos, Ukraine, USA £7.60 per Mb
• Rate area 4 - Belgium, Brazil, Greece, Hong Kong, India, Israel, Luxembourg, Norway, Poland, Qatar, Russia, Saudi Arabia (test), Spain, Turkey, UAE £10.15 per Mb
• Rate area 5 - China, Egypt, Japan, Netherlands, Thailand £12.70 per Mb
• Rate area 6 - Australia, Chile £15.25 per Mb

3G prepaid data will be available in 10 countries initially

3G is available only on a more limited selection of networks in these countries, and often not the preferred network (requiring you to change the network in order to access prepaid 3G data). You will also need an unlocked 3G phone to use the global SIM card and data facility.

• Australia - Optus
• Canada - Rogers Wireless
• France - SFR
• Germany - O2 DE
• Ireland - O2
• Italy - TIM
• Puerto Rico - Cingular USA
• Spain - Telefonica
• UK - O2, Orange and T-Mobile
• USA - AT&T

Upload and Download Speeds

The majority of GPRS handsets can download data at speeds of up to 24Kbps. 3G speeds vary a lot by handset, but are generally a lot faster than GPRS.

Customer Support
Voice mail, account balance enquiries, top ups, customer service and call forwarding functions can all be managed directly from the handset using short access codes. (full details included in the user guide).